Psychology · Chester Hill NSW 2162
Psychology in Chester Hill
HealthPlex psychologists consult in Chester Hill at Shop 17, Chester Square, 1 Leicester Street — inside the shopping centre, a short walk from Chester Hill station. If you have been searching for psychology in Chester Hill because of anxiety that will not settle, low mood, stress that has started to affect sleep and work, or the aftermath of an accident or a workplace incident, this page explains what psychology at the clinic involves, who it suits, what an initial appointment looks like and how it is paid for, including Medicare Mental Health Treatment Plans, NSW workers compensation and CTP Green Slip claims.
HealthPlex psychologists are AHPRA-registered. Psychology sits alongside physiotherapy, chiropractic and the clinic’s other allied health services at the same address, which matters when pain and mood have become tangled together. Practitioner schedules vary week to week, so check the booking page or call to confirm availability before you come in.
Visit HealthPlex
Chester Hill
Chester Square, Shop 17
1 Leicester Street
Chester Hill NSW 2162
Hours: Mon–Fri 9:00am–5:00pm
What psychology in Chester Hill can help with
Psychology is talking-based treatment: working out what is driving the way you feel, think and behave, then using structured strategies to change it. At Chester Hill the psychologist sees people for:
Persistent worry, panic attacks, health anxiety, and avoidance that has started to shrink your world.
Flat mood, loss of interest, poor motivation, and the changes to sleep and appetite that come with them.
Work pressure, shift work, financial strain and family load that have tipped from manageable into overwhelming.
Intrusive memories, jumpiness, nightmares or fear of driving after a motor vehicle accident, an assault or a workplace incident.
Frustration, low mood and fear of movement after an injury, and the psychological side of living with persistent pain.
Symptoms following bullying, harassment, a critical incident or sustained pressure at work, including treatment under a NSW workers compensation claim.
The approach follows the assessment rather than a fixed programme. Sessions draw on structured, evidence-based therapies — cognitive behavioural therapy (CBT) and related approaches are common — matched to what the assessment finds, with practical strategies to use between appointments. Psychology is not the right service for every situation: if the psychologist identifies something that needs your GP, a psychiatrist or urgent care, you will be told at the initial appointment and pointed to the right place. Where physical pain is part of the picture, the physiotherapy team at Chester Hill consults at the same address and the two can be coordinated.
Who psychology at Chester Hill is for
People book psychology at Chester Square from Chester Hill and the neighbouring suburbs of Sefton, Bass Hill, Villawood and Birrong. Some arrive with a Mental Health Treatment Plan from their GP; some are referred by an insurer or case manager after a work or road injury; others book privately because something has been building for months and they want to talk it through with someone outside their family and workplace. An appointment inside a shopping centre can be folded into an ordinary trip to the centre, which some people prefer to walking into a standalone clinic.
It suits you if you are willing to talk about what is going on and to try strategies between sessions — psychology works as a collaboration, not something done to you. If you are booking for a child or teenager, call before booking: whether younger clients can be seen depends on the practitioner consulting that week. If you need an interpreter, or want to bring a support person, mention it when you book so it can be discussed before the initial session. If you are in crisis or at immediate risk, contact emergency services on 000 or Lifeline on 13 11 14 rather than waiting for an appointment.
What happens at an initial psychology appointment
The initial appointment is mostly conversation. History: what has brought you in, how long it has been going on, how it affects sleep, work, relationships and daily routine, and anything relevant in your background — previous treatment, medication, medical conditions, or an injury or claim. You may be asked to complete short standardised questionnaires so that progress can be measured against a starting point. Formulation: the psychologist explains, in plain language, what they think is driving the problem and what is keeping it going. A plan: the approach the psychologist proposes, roughly how many sessions to expect before a review, and what you can start doing straight away. Confidentiality: what is said in the room stays there, with the limits explained at the outset — a serious risk of harm, legal requirements, and, under an insurer-funded claim, the progress reports the insurer requires, which you will be told about.
You do not need to prepare anything. Bring your Mental Health Treatment Plan and referral if you have one, and your claim number and insurer details if the appointment is under a workers compensation or CTP claim.
WorkCover and CTP psychology in Chester Hill
The Chester Hill clinic treats injured workers under NSW workers compensation (icare-insured claims, regulated by SIRA) and people hurt in motor accidents under CTP Green Slip claims. Psychology under an accepted claim is billed to the insurer, so there is no out-of-pocket cost to you under an accepted claim. Psychological treatment can sit within a claim in two ways: as a primary psychological injury, where the injury itself is psychological — following bullying, harassment, a traumatic event or sustained pressure at work — or as a secondary component of a physical injury, where pain, time off work and the claim process itself have led to anxiety, low mood or broken sleep. Either way, what the psychologist provides is an assessment that takes in the injury and what your job asks of you, a written treatment plan, treatment requests to the insurer on SIRA’s Allied Health Recovery Request, progress reports as the claim runs, and liaison with your nominated treating doctor, employer or case manager on return to work.
Accepted NSW workers compensation claim (icare / SIRA). Bring your claim number, insurer details and the certificate of capacity from your nominated treating doctor.
CTP Green Slip claim after a motor vehicle accident, including driving anxiety and post-accident symptoms. Treatment requests and progress reports go to your CTP insurer from the clinic.
Refer an injured worker through refer to us. The clinic begins with assessment and a treatment plan, and reports back to the referrer.
Further reading: HealthPlex’s analysis of psychological injury claims in Australia, and its piece on coordinated return-to-work models for psychological injury.
Paying for psychology in Chester Hill
No referral is needed for a private psychology appointment. Funded pathways at Chester Hill:
Funded by the insurer under an accepted NSW workers compensation (icare / SIRA) or CTP Green Slip claim — no out-of-pocket cost to you under an accepted claim.
A Medicare rebate is available with a Mental Health Treatment Plan and a valid referral, usually from your GP — up to 10 individual sessions per calendar year, with the initial referral covering up to 6 sessions before a GP review.
DVA Veteran Card holders with a referral — DVA’s fee is accepted as full payment.
Funded by your NDIS plan where the plan includes psychology or capacity-building supports — check with your plan manager or support coordinator before booking.
Extras cover through a private health fund may contribute to a private appointment; check your policy. When you book, ask reception about the consultation fee and, if you have a plan, the rebate you can expect. If your GP, insurer or case manager is arranging the appointment, they can send the referral through refer to us. For everything else the clinic offers, see the HealthPlex Chester Hill page; the network-wide psychology page describes the service in more depth; and all HealthPlex locations lists clinics across NSW, the ACT and Queensland.
Nearby HealthPlex clinics
If Chester Hill has no psychology availability the week you need it, ask about the nearest clinic that does:
Chullora · 4.4 km
Auburn · 4.6 km
Fairfield Heights · 6.2 km
Frequently asked questions
Do I need a referral to see a psychologist in Chester Hill?
No. You can book a private psychology appointment at Chester Hill directly, online or by phone. A referral matters for funding: a Mental Health Treatment Plan and a valid referral for a Medicare rebate, an accepted workers compensation or CTP claim, an NDIS plan, or a DVA referral.
How many psychology sessions does Medicare cover?
With a Mental Health Treatment Plan and a valid referral, a Medicare rebate is available for up to 10 individual psychology sessions per calendar year. The initial referral covers up to 6 sessions; after those you return to your GP for a review before the remaining sessions are referred. Ask reception about the consultation fee and the rebate amount when you book.
Can I see a psychologist at Chester Hill under my WorkCover or CTP claim?
Yes. The clinic treats accepted NSW workers compensation claims (icare-insured, regulated by SIRA) and CTP Green Slip claims after motor accidents, with no out-of-pocket cost to you under an accepted claim. Bring your claim number and insurer details, plus your certificate of capacity for a workers compensation claim. The psychologist prepares the treatment requests and progress reports the insurer needs and liaises with your nominated treating doctor, employer or case manager.
Is what I tell the psychologist confidential?
Yes, within the limits every psychologist explains at the outset: information is shared if there is a serious risk to you or someone else, or where the law requires it. If your treatment is funded by an insurer, the psychologist sends the insurer treatment requests and progress reports as a condition of the funding. These are about your treatment and progress rather than a record of everything discussed, and the psychologist will tell you what is being reported.
I am already seeing the physio at Chester Hill for a work injury. Can psychology be added?
Yes, subject to insurer approval. Where pain, time off work or the claim itself has led to low mood, anxiety or poor sleep, psychology can be requested from the insurer as part of the same workers compensation or CTP claim and delivered at the same clinic, so the physiotherapist and psychologist can coordinate. Under Medicare the two are funded separately — physiotherapy through a GP Chronic Condition Management Plan, psychology through a Mental Health Treatment Plan — and each needs its own referral.
General information about psychology at HealthPlex Chester Hill; not a substitute for individual clinical advice. Delivered by AHPRA-registered psychologists. Medicare rebates require a valid Mental Health Treatment Plan and referral and eligibility criteria apply; workers compensation, CTP, DVA and NDIS funding is subject to your claim or plan. If you are in crisis, call 000 or Lifeline on 13 11 14.